Fulfillment by Amazon

Amazon’s FBA program can be transformative for many businesses. If you’re mulling the idea about joining FBA, Brield can help! We have many years of experience dealing with Amazon and other businesses that participate in the Fulfillment by Amazon (FBA) program. We can complement the FBA program and take the guesswork out of the equation.

Let’s look at the pros and cons of participating in FBA alone vs. having Brield as a partner.

By partnering with Amazon, you will automatically have access to the loyal customer base of Amazon. It’s almost impossible to attain that sort of audience on your own. You will be responsible for product listing and ensuring their accuracy. You will then send your product to Amazon’s fulfillment center, and Amazon will fulfill orders on your behalf when a customer places an order. Amazon will process payment and if necessary, will process returns and refunds on your behalf as well.

This all seems great; however, FBA comes with some strings attached. In order for you to be able to participate in the FBA program, you will need to comply with Amazon’s rules and regulations. Non-compliance is not negotiable and even the most honest of mistakes can boot you out of this amazing program. One of many requirements for FBA is having special facility standards. Brield already operates numerous FBA approved facilities across the nation and you can take advantage of these facilities as soon as you sign up for a plan with us. Meaning, you don’t have to spend an arm and a leg to establish a new facility just to be able to participate in the FBA program.

When you partner with Brield, you don’t have to navigate through the maze of convoluted rules and regulations that Amazon requires you to comply with. As a seasoned operator, we already know what Amazon’s looking for and we will guarantee compliance for your business. We have been working closely with Amazon and many other customers, hence we know a thing or two about the FBA program. You can rest easy knowing your business is in competent hands.

Brield has been in the order fulfillment business for years. While we are not Amazon, we have many similarities. We have adequate resources, staff, and equipment at our disposal and years of customer service experience under our belt. By partnering with Brield, your business gets all the perks FBA has to offer and Brield gets to deal with the grunt work. It’s the best of both worlds!

Quality Control

Strict quality control is the cornerstone of every successful business. You cannot be in business for long if you let quality slip. We take quality control very seriously. Brield has the most sophisticated inventory management system out there, and we take it an extra notch by complementing our autonomous system with multiple checks and balances that also include physical inspection by our staff.

Our TMS system allows us to track shipments prior to their arrival at our facility. We create and affix barcode labels to all products upon arrival. Products are visually inspected, and anything noteworthy will be promptly communicated to the customer. All inventories are closely monitored while in storage and physical inventory counts are conducted as well. Our system alerts us of low stock and quickly approaching expiration dates. All products are stored in their appropriate climate as recommended by manufacturers.

While Amazon also conducts inspections, they are nowhere near as thorough as at Brield. Our strict quality control approach means fewer returns and refunds from customers. This increases profit and your business stands a chance to land repeat business hence create customer loyalty. We also happen to have one of the highest order fulfillment accuracy rates in the industry. By partnering with Brield, you essentially set yourself up for success.

ITEM LISTING

Listing items is easier said than done. You must ensure all listed items are accurate and without any error or misinformation. Each item listed on Amazon and FBA must include serial numbers, ASIN, ISBN, and UPC numbers as applicable. The listing must also include manufacturer info, product and model numbers, dimensions, and weight. You must choose the correct category and subcategory for each item as well. When you’re dealing with hundreds or even thousands of products, listing products can be a chore by itself.

Brield can handle product listing on your behalf and can guarantee 100% accuracy all the time, every time so you don’t have to get all worked up about it.

PREPPING PRODUCTS

We can receive products from your vendors or manufacturers, help you rebrand products, even breakbulk packages and repackage them for retail sales. This repacking can present an issue if you select Amazon without our assistance. FBA has certain packing requirements which we are aware of.

Shipping Carrier

In addition to our regular discounts on shipping rates, we offer special rates for bulk orders and freight customers. We even assist with carrier negotiations on your behalf should you need any elbow support in that aspect.

Ineligible Products

There are certain products that are not eligible to participate in FBA. Brield has no such restrictions and can easily fill those orders for you that Amazon won’t. We will gladly put our staff and service against Amazon’s any day of the week. Amazon may be bigger but Brield offers better service. In our humble opinion, FBA can transform a business. However, by partnering with Brield, you can rest assured you are not going to get any unpleasant surprises along the way.

Brield is a real pleasure to work with. They plan, implement and supervise the movement of goods from beginning to end. We’ve had such great feedback from clients, so we hope to do a lot more business with the order fulfillment professionals in the future. They will surely continue to impress with their availability and honesty.

Yi Hao

When you have countless deliveries per day, things can go wrong. Since working with Brield, our company hasn’t had to worry about errors. If you want to prevent a bad reputation from coming your way, I’d suggest changing 3PL providers. Brield is the only one who can reduce defects and errors in the supply chain. Always found them to be highly professional.

Herczeg Lorant

All of the representatives of Brield are courteous and answer all my questions. I hauled my first load about a year ago and I’ll continue to work with Brield because of the fantastic job they do. Many, many thanks for your time and assistance. I’m happy to see more experts in the order fulfillment sector.

Semhar Massawa

Finding a 3PL services provider like Brield isn’t easy. Their dedication, professionalism, and loyalty to clients is unique. Brield isn’t just our order fulfillment partners. We consider them to be a part of the family. Why? Because they’ve taken enough time to understand our needs and help our company grow. We look forward to many more years of doing business with them.

Charlotte Tucker

I’ve been working with Brield for a little while. I continue to do so because I see this collaboration as the key to generating awareness about my company and optimizing the supply chain. Brield has always provided valuable services, so I’ve been able to capitalize on numerous opportunities.

Marya Golubova

We’ve been working with these order fulfillment experts since the very beginning. They’ve got many new ideas and always offer new tools. Inbound shipments for warehouse are turned around efficiently and I can’t even believe how many cost savings we’ve made. Brield has been a real pleasure to work with and we won’t hesitate to use their services in the future.

Bulat Ignatieff

Our collaboration with Brield just achieved the most important objective we’ve established. More precisely, they have arrived to become our full-time order fulfillment partners and we couldn’t be happier about it. Shipping stuff overseas isn’t complicated anymore. We don’t know what Brield does, but everything runs smoothly.

Luukas Rautavaara

Brield has really helped my company reduce overall costs. We don’t know what we would have done without the order fulfillment experts. Thanks to Brield, we don’t have to explore different means of transportation or even buying warehouse space. There is no room for error when it comes to these people. After all, they are pros.

Alice Costa Alves

Brield is a great company to deal with. Not only the responses are quick, but also you have a guarantee that everything will arrive intact and unbroken. That is because the order fulfillment experts understand they have a responsibility towards the end consumers. We’re happy customers and would again use Brield with no problem.

Xian Shih

Brield has been providing our company order fulfillment services for the past year. Undoubtedly, it has been a great partnership. Brield has saved our bacon more time than we can remember. We would strongly recommend them to any company that needs an order fulfillment partner. They are the best of the best.

Ulrike Konig
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ONE OF A KIND CUSTOMER SUPPORT

Customer service at Brield is one of a kind experience. We understand you don’t necessarily call our customer service department unless something requires our undivided attention. We take all calls with the same level of professionalism and undivided attention as if it’s the only call that matters. Our trained customer support team will dedicate all their resources to get you back on track so you can get back to doing what you do best. Customer satisfaction is non-negotiable, and our agents will ensure you are truly taken care of before they hang up.

Business Hours:

Monday through Friday 9:00 AM to 5:00 PM (Pacific Standard Time)

If you have a question or need additional information, please do not hesitate to contact us.

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