Innovation and Creativity

As the uncrowned king of the industry, Brield can serve its customer base with superior services while offering the lowest rates. Our dedicated team commits to one goal: to serve customers with integrity. It’s a spectacular yet humbling feeling to know that so many businesses have entrusted us with their operations, and we are making good on our promises day in, day out for years after years!

An innovative approach, creativity, and adoption of new technology have put us head and shoulder above our competitions. Our integrity and commitment to our customers ensure we provide a nimble, humble and personalized solution to all their business needs. If you can get superior services for less, why would you even consider anything else? A partnership with Brield can transform your business for good.

Our service plans are very affordable, and you can complement your plan with add-on services in any way you see fit. We are able to offer such great services at these low prices because we aggressively negotiate with our vendors and carriers to get the best rates we possibly can and then we pass those savings on to our customers.

Our leadership and management team use feedback from both customers and employees to gauge our performance and identify areas that have room for improvement. The information we obtain also helps us develop new services and plans to serve our customers even better.

Our employees are empowered to make decisions when called for. We value the work they do, the insights they provide, and the dedication they display every day. We recognize the value of good employees and we provide a caring, appreciating and nurturing environment that promotes growth and a healthy work-life balance. Our commitment to our employees includes:

  • Provide continual training for professional growth and ensure adaptability with changing processes and technology
  • Create a safe workplace free from stress, harassment and retaliation in any form
  • Adopt newer technologies that make our employees more efficient, help them complete their jobs faster and with more ease
  • Solicit feedback from staff to see how we are doing and what can be improved
  • Implement and actively utilize the 5S Methodology. 5S is a workplace organization method developed in Japan and has proved to be very successful
  • Create and foster relationships between customers, employees, and vendors that are mutually beneficial, respectful and cordial
  • Reward and recognize staff for their dedication, performance, and commitment to Brield and its customers.

Brield is a real pleasure to work with. They plan, implement and supervise the movement of goods from beginning to end. We’ve had such great feedback from clients, so we hope to do a lot more business with the order fulfillment professionals in the future. They will surely continue to impress with their availability and honesty.

Yi Hao

When you have countless deliveries per day, things can go wrong. Since working with Brield, our company hasn’t had to worry about errors. If you want to prevent a bad reputation from coming your way, I’d suggest changing 3PL providers. Brield is the only one who can reduce defects and errors in the supply chain. Always found them to be highly professional.

Herczeg Lorant

All of the representatives of Brield are courteous and answer all my questions. I hauled my first load about a year ago and I’ll continue to work with Brield because of the fantastic job they do. Many, many thanks for your time and assistance. I’m happy to see more experts in the order fulfillment sector.

Semhar Massawa

Finding a 3PL services provider like Brield isn’t easy. Their dedication, professionalism, and loyalty to clients is unique. Brield isn’t just our order fulfillment partners. We consider them to be a part of the family. Why? Because they’ve taken enough time to understand our needs and help our company grow. We look forward to many more years of doing business with them.

Charlotte Tucker

I’ve been working with Brield for a little while. I continue to do so because I see this collaboration as the key to generating awareness about my company and optimizing the supply chain. Brield has always provided valuable services, so I’ve been able to capitalize on numerous opportunities.

Marya Golubova

We’ve been working with these order fulfillment experts since the very beginning. They’ve got many new ideas and always offer new tools. Inbound shipments for warehouse are turned around efficiently and I can’t even believe how many cost savings we’ve made. Brield has been a real pleasure to work with and we won’t hesitate to use their services in the future.

Bulat Ignatieff

Our collaboration with Brield just achieved the most important objective we’ve established. More precisely, they have arrived to become our full-time order fulfillment partners and we couldn’t be happier about it. Shipping stuff overseas isn’t complicated anymore. We don’t know what Brield does, but everything runs smoothly.

Luukas Rautavaara

Brield has really helped my company reduce overall costs. We don’t know what we would have done without the order fulfillment experts. Thanks to Brield, we don’t have to explore different means of transportation or even buying warehouse space. There is no room for error when it comes to these people. After all, they are pros.

Alice Costa Alves

Brield is a great company to deal with. Not only the responses are quick, but also you have a guarantee that everything will arrive intact and unbroken. That is because the order fulfillment experts understand they have a responsibility towards the end consumers. We’re happy customers and would again use Brield with no problem.

Xian Shih

Brield has been providing our company order fulfillment services for the past year. Undoubtedly, it has been a great partnership. Brield has saved our bacon more time than we can remember. We would strongly recommend them to any company that needs an order fulfillment partner. They are the best of the best.

Ulrike Konig
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ONE OF A KIND CUSTOMER SUPPORT

Customer service at Brield is one of a kind experience. We understand you don’t necessarily call our customer service department unless something requires our undivided attention. We take all calls with the same level of professionalism and undivided attention as if it’s the only call that matters. Our trained customer support team will dedicate all their resources to get you back on track so you can get back to doing what you do best. Customer satisfaction is non-negotiable, and our agents will ensure you are truly taken care of before they hang up.

Business Hours:

Monday through Friday 9:00 AM to 5:00 PM (Pacific Standard Time)

If you have a question or need additional information, please do not hesitate to contact us.

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