Outgoing/Processing

Fulfilling customers’ orders is not just another stroll in the park. There’s so much more involved than most people realize. Your entire supply chain is responsible for sourcing and getting your product to you. When a customer places an order on your site, the role flips and you must connect all the dots and ensure your customer receives what they ordered in a timely manner. Even after that, you can expect to deal with return and refund requests from time to time.

The retail environment has changed quite drastically in recent years. Brick and mortar stores are struggling, on the other hand, online sales are soaring. The quicker you are to adapt to the changing environment, the better off you will be. Selling online involves sourcing the product, getting the product to your facility, securing storage, selling the product, shipping the product to customers and finally, provide after-sales services as needed. None of these comes cheap. However, if you partner with Brield, it can be!

When you partner with Brield, we can help you on multiple fronts. We have the facilities, equipment, and staff already in place. In addition, we also have the experience necessary to handle business operations of any size. Give us a try and we promise you will never look back!

Receiving

Incoming shipments are thoroughly inspected for damage or defects. Then we affix barcode labels on each product and enter products to our inventory management system. We also send out timely notifications on shipment statuses. If our staff find anything noteworthy, we will immediately notify you so you can act fast.

Tracking

Our state-of-the-art barcode scanning technology allows us to quickly enter and remove products from inventory with simple in and out scans. At any given time, we can check inventory levels and expiration dates for any product. We can also set an alert if inventory is running low or products are approaching the expiration date.

EDI

EDI has transformed communication for our industry. EDI allows us and our customers to make changes to schedules and view inventory related data in real time. It is also the best means of communication for both external and internal business partners alike. EDI allows flexibility and uninterrupted business correspondence.

Drop Shipping

Drop shipping allows carriers to drop the entire container at our facility without needing us to unload it immediately. This accomplishes two tasks: we don’t have to worry about storage right away, and this allows us to use our time and resources in a more effective and meaningful way. If our customers find bulk discounts, but they don’t have enough storage space, they can take advantage of drop shipping, knowing drop shipping will allow them to use our facilities no matter what.

Automated Storage Selection

Our barcode labels store as many as ninety unique pieces of data on any given product. Storage guidelines (both climate and temperature) are ones of many pieces of information our barcode labels store. As a result, when our staff scans a product, it will prompt them about the ideal storage condition for the product. If there are any special handling requirements (ex. hazardous material), a barcode scan will let our staff know. Our system is also smart enough to know when to update the inventory based on incoming and outgoing scans.

Key Performance Indicators

We can help set up Key Performance Indicators or KPIs for your business. You can use KPIs to reveal underlying data about what’s working for your business and what’s not. Let us know if you’d like to connect with one of our experts for KPI-related consult..

Brield is a real pleasure to work with. They plan, implement and supervise the movement of goods from beginning to end. We’ve had such great feedback from clients, so we hope to do a lot more business with the order fulfillment professionals in the future. They will surely continue to impress with their availability and honesty.

Yi Hao

When you have countless deliveries per day, things can go wrong. Since working with Brield, our company hasn’t had to worry about errors. If you want to prevent a bad reputation from coming your way, I’d suggest changing 3PL providers. Brield is the only one who can reduce defects and errors in the supply chain. Always found them to be highly professional.

Herczeg Lorant

All of the representatives of Brield are courteous and answer all my questions. I hauled my first load about a year ago and I’ll continue to work with Brield because of the fantastic job they do. Many, many thanks for your time and assistance. I’m happy to see more experts in the order fulfillment sector.

Semhar Massawa

Finding a 3PL services provider like Brield isn’t easy. Their dedication, professionalism, and loyalty to clients is unique. Brield isn’t just our order fulfillment partners. We consider them to be a part of the family. Why? Because they’ve taken enough time to understand our needs and help our company grow. We look forward to many more years of doing business with them.

Charlotte Tucker

I’ve been working with Brield for a little while. I continue to do so because I see this collaboration as the key to generating awareness about my company and optimizing the supply chain. Brield has always provided valuable services, so I’ve been able to capitalize on numerous opportunities.

Marya Golubova

We’ve been working with these order fulfillment experts since the very beginning. They’ve got many new ideas and always offer new tools. Inbound shipments for warehouse are turned around efficiently and I can’t even believe how many cost savings we’ve made. Brield has been a real pleasure to work with and we won’t hesitate to use their services in the future.

Bulat Ignatieff

Our collaboration with Brield just achieved the most important objective we’ve established. More precisely, they have arrived to become our full-time order fulfillment partners and we couldn’t be happier about it. Shipping stuff overseas isn’t complicated anymore. We don’t know what Brield does, but everything runs smoothly.

Luukas Rautavaara

Brield has really helped my company reduce overall costs. We don’t know what we would have done without the order fulfillment experts. Thanks to Brield, we don’t have to explore different means of transportation or even buying warehouse space. There is no room for error when it comes to these people. After all, they are pros.

Alice Costa Alves

Brield is a great company to deal with. Not only the responses are quick, but also you have a guarantee that everything will arrive intact and unbroken. That is because the order fulfillment experts understand they have a responsibility towards the end consumers. We’re happy customers and would again use Brield with no problem.

Xian Shih

Brield has been providing our company order fulfillment services for the past year. Undoubtedly, it has been a great partnership. Brield has saved our bacon more time than we can remember. We would strongly recommend them to any company that needs an order fulfillment partner. They are the best of the best.

Ulrike Konig
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ONE OF A KIND CUSTOMER SUPPORT

Customer service at Brield is one of a kind experience. We understand you don’t necessarily call our customer service department unless something requires our undivided attention. We take all calls with the same level of professionalism and undivided attention as if it’s the only call that matters. Our trained customer support team will dedicate all their resources to get you back on track so you can get back to doing what you do best. Customer satisfaction is non-negotiable, and our agents will ensure you are truly taken care of before they hang up.

Business Hours:

Monday through Friday 9:00 AM to 5:00 PM (Pacific Standard Time)

If you have a question or need additional information, please do not hesitate to contact us.

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