Privacy and Security

The value of time cannot be stressed enough. You can decide to do it all by yourself or delegate the most qualified people to do things that they truly specialize in. As a business owner, hard work is in your DNA but more often, working smart trumps working hard! We understand trusting an outsider with crucial business operations is nerve-racking. You cannot afford slipups, and you need someone you can rely on. That’s where Brield comes into play. We have been changing the mind of business owners for years. Those who had reservations about handing over their logistics operations to an outsider are now asking themselves, “why didn’t I do this earlier!” We have a proven track record of excellence and have been in this business for longer than our competitors. Give us a shot, and we will not disappoint you.

Dedicated Mailboxes

As our valued customer, you gain access to your dedicated mailbox. Our staff carefully process each order and photograph all the findings. They upload pictures to your portal so you can review them as well. Most orders are processed within 48 hours.

All our employees are thoroughly vetted and go through extensive training before they start their employment. Client privacy and security are of paramount importance to us and we do everything in our power to protect your privacy. We have invested in cutting-edge technology and infrastructure to safeguard your property and information.

Scanning

If we are required to scan any of your mail pieces, we do so in a designated, secure area within our facility. As soon as scanning and/or photographing is completed, we return your item(s) in their original packaging and move them to the appropriate designated processing areas.

All our facilities are secured and monitored at all times. All scans and photographs will be uploaded so you can review them from your customer portal. All electronic communication and images are secured by multiple layers of security to prevent any unauthorized access.

Receiving And Inventory

Our staff is continually trained and coached to be on top of all the latest industry practices and trends. Efficiency is a priority at Brield, and we do everything in our power to ensure your assignments are being handled with the utmost professionalism.

Our agents are trained in proper storing and handling, hazardous material protocols, equipment inspections, proactive methods to minimize asset loss, and confidentiality and privacy protocols. You can rest assured knowing your business operation is in the best hands possible.

Recycling And Shredding

Brield is a socially and environmentally responsible entity. We realize our impact on the environment, and we do our best to keep our carbon footprint at bay. We are involved in several programs to help eliminate waste and recycle the waste we produce.

Our processes are constantly evaluated for potential areas that have room for improvement. Such improvements may include a changeover to paperless processes, removal of duplicate workflows, and opportunities to use recycled materials.

Employees

We are who we are because of our dedicated employees. They are the true, uncapped heroes at Brield. Our staff interacts with our customers daily, and they have first-hand knowledge of what works and what doesn’t work within our processes.

We solicit, welcome and act on feedback from our employees. We empower our employees so they are not afraid to propose improved workflows. Our competitive base salary, a comprehensive benefits package, medical benefits, PTO and 401K plans are in place to take care of our employees. No wonder Brield enjoys one of the best employee retention rates in the industry.

Our employees never back down from traveling the extra mile if that means your satisfaction. Come, experience excellence with us!

Brield is a real pleasure to work with. They plan, implement and supervise the movement of goods from beginning to end. We’ve had such great feedback from clients, so we hope to do a lot more business with the order fulfillment professionals in the future. They will surely continue to impress with their availability and honesty.

Yi Hao

When you have countless deliveries per day, things can go wrong. Since working with Brield, our company hasn’t had to worry about errors. If you want to prevent a bad reputation from coming your way, I’d suggest changing 3PL providers. Brield is the only one who can reduce defects and errors in the supply chain. Always found them to be highly professional.

Herczeg Lorant

All of the representatives of Brield are courteous and answer all my questions. I hauled my first load about a year ago and I’ll continue to work with Brield because of the fantastic job they do. Many, many thanks for your time and assistance. I’m happy to see more experts in the order fulfillment sector.

Semhar Massawa

Finding a 3PL services provider like Brield isn’t easy. Their dedication, professionalism, and loyalty to clients is unique. Brield isn’t just our order fulfillment partners. We consider them to be a part of the family. Why? Because they’ve taken enough time to understand our needs and help our company grow. We look forward to many more years of doing business with them.

Charlotte Tucker

I’ve been working with Brield for a little while. I continue to do so because I see this collaboration as the key to generating awareness about my company and optimizing the supply chain. Brield has always provided valuable services, so I’ve been able to capitalize on numerous opportunities.

Marya Golubova

We’ve been working with these order fulfillment experts since the very beginning. They’ve got many new ideas and always offer new tools. Inbound shipments for warehouse are turned around efficiently and I can’t even believe how many cost savings we’ve made. Brield has been a real pleasure to work with and we won’t hesitate to use their services in the future.

Bulat Ignatieff

Our collaboration with Brield just achieved the most important objective we’ve established. More precisely, they have arrived to become our full-time order fulfillment partners and we couldn’t be happier about it. Shipping stuff overseas isn’t complicated anymore. We don’t know what Brield does, but everything runs smoothly.

Luukas Rautavaara

Brield has really helped my company reduce overall costs. We don’t know what we would have done without the order fulfillment experts. Thanks to Brield, we don’t have to explore different means of transportation or even buying warehouse space. There is no room for error when it comes to these people. After all, they are pros.

Alice Costa Alves

Brield is a great company to deal with. Not only the responses are quick, but also you have a guarantee that everything will arrive intact and unbroken. That is because the order fulfillment experts understand they have a responsibility towards the end consumers. We’re happy customers and would again use Brield with no problem.

Xian Shih

Brield has been providing our company order fulfillment services for the past year. Undoubtedly, it has been a great partnership. Brield has saved our bacon more time than we can remember. We would strongly recommend them to any company that needs an order fulfillment partner. They are the best of the best.

Ulrike Konig
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ONE OF A KIND CUSTOMER SUPPORT

Customer service at Brield is one of a kind experience. We understand you don’t necessarily call our customer service department unless something requires our undivided attention. We take all calls with the same level of professionalism and undivided attention as if it’s the only call that matters. Our trained customer support team will dedicate all their resources to get you back on track so you can get back to doing what you do best. Customer satisfaction is non-negotiable, and our agents will ensure you are truly taken care of before they hang up.

Business Hours:

Monday through Friday 9:00 AM to 5:00 PM (Pacific Standard Time)

If you have a question or need additional information, please do not hesitate to contact us.

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